Description
Google Reviews
Helen Wilson
We started coming to Kos in 1996. We still come back. In 2020 the hotel we usually stay at closed so we came here. We have returned three times and all I can say is it is what a fantastic place. The animation team are fantastic. The bar staff fantastic. The Maids kept our room spotless and the receptionists are so polite and helpful. The bus into town is punctual and very handy I will dare yogi to .not be impressed with the whole hotel. Ultra clean, food is so Good and drinks are great. Tonight the show put on was the best and I would recommend anyone comes to this beautiful place and enjoys their holiday. I wish we could stay longer. Two weeks of pure happiness and fun. Thank you thank you for the best time again.
lennart Langels
The hotel is far away from everything and the service at the reception is not good. Only some of them can speak English and they how can speak English doesn't speak well. The service at the reception is not so well the information is not clear, sometimes incorrect and not at the acutall stand of time. The service at the restaurant is okay mostly the waiters are fast to take the dishes but it's quite normal that some people can't eat when they want because there are no seats left. The pools aren't heated and at a temperature around 15°C (the lake is warmer than the pools).
Emma Maria
Positives first We were in a suite with an upstairs downstairs and it was immaculate, cleaned everyday and the air con worked fab. The view was just beautiful and we got to hear the entertainment at night from our balcony watching the sunset. There was a whole variety of food for breakfast lunch and dinner which meant most days the kids and adults were happy. Drinks are good measures 😂 too good maybe haha. The animator team are just awesome! My 4yr old son can be very challenging and they kept him entertained no problem, he fell in love with Miguel and Kevin and was so sad to leave them!! I'll be singing the sunshine song for the foreseeable! Plenty shaded areas for the kids, lots of shallow kids pools and snacks ice cream served throughout the day for them. The staff can never do enough for you apart from the old grumpy man who serves on the bar at the animator pool! Which brings us onto the negatives .... this man is so rude and grumpy it actually made us switch what pool we sat at because no one wanted to ask him for drinks, he huffed and puffed at us every time we asked for a drink, and God forbid you ask him if he was having a cigarette! I got my drinks slammed on the bar! The hotel shop is quite expensive but we found the shop down by the beach to be much more affordable so started using that. The drinks machines kept going out of order so had to walk up and down the dining room to find one that worked. But honestly they are the only negatives I could pick out of our 2weeks there. All in all it was a fabulous resort and we will most definitely be back!
Toby Hendy
I went there on the 27/06/24 until the 07/07/24 -The views are very beautiful -I very much Enjoyed renting a buggy and driving up the mountain all day -I enjoyed the food a lot (especially the pizza) -The rooms were not great; the AC was leaking water and the wall was damp and falling apart, they weren’t as big as on the pictures as there was more furniture, the only natural light was the window at the pool which was partially blocked by a roof, the shower fell apart. The maid came and cleaned our rooms every day which was great (she took my brand new T-shirt and I never saw it again) however the minibar we payed to have filled every day was only filled for 4 days of our 10 day holiday We also experienced a very unusual yet enjoyable once in a lifetime experience of the massive wildfires that burned a lot of the island. The hotel staff came to our door at 11PM (even though the warning came through at 2PM) and said we have to go to reception and we aren’t allowed to bring our stuff. Then we got taken to a random church in the middle of nowhere. Eventually by 3AM we had somewhere to sleep and we survived the night. If they had evacuated us at 2PM when we received warnings everything would have been smooth. Instead they evacuated us once the fire was very close to the hotel and made it very chaotic. Overall I quite enjoyed the hotel my only thing is that all the rooms need redoing
Andrea Hadfield
The hotel was decent enough, not 5 star standard. I would say rooms are basic and quite small but sufficient and the only place in the whole hotel with decent air conditioning. The pools and restaurants are all good and I wanted to give a special mention to 3 of the restuarant staff Alba, John and Jason who were amazing not only great at their job but went out of their way to make us feel welcome and nothing was too much trouble for them. They are a credit to the hotel and I would return just to see them again!